Our guarantee means that if we have made an error with your order, or you have received your order in a damaged or faulty condition, you can return it to us within 60 days of the date you received the item, unopened (with any seals and shrink wrap intact) and we will issue a full refund for the price you paid for the item. Please note: We can only accept the return of opened items if they are faulty.
Please follow the steps below to enable us to process your refund/return efficiently;
1. Select the 'returns' option relating to the order you wish to send back, in the order history section of your account page on our website. Give your reasons for the return in the box provided, and enter any other details as required.
2. Wrap the item securely in its original packaging with all accompanying documentation.
3. Then send the package to the address below:
Company Registered in England & Wales :
VAT No: UK 187562075
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